FAQs

Easy! Please log into your account, go to order history and reorder!

• We strive to provide you with the best possible services. If we fell short of your expectations please contact us; we want to make it right.
• We want you to be happy. If that means cancelling your account, please contact us and we'll help you out.

You can contact our Customer Care on 1800 3000 0045 (10 AM - 7 PM) or drop us an email at support@tituprint.com.

Please click on the Register, fill in your details as requested and submit the form. Registration should now be complete and you should receive a confirmation e-mail to the address you registered with.

tituprint gives you an option to shop as a guest too. Just click on ‘Continue as a guest’ and enjoy our fantastic range of products.

Sure! You can drop us an email at enquiry@tituprint.com . You can also ring us at 1800 3000 0045 (10 AM - 7 PM).

Sorry, we do not deliver outside India. However, we can consider shipping bulk orders. For further queries, you can drop an email at support@tituprint.com

• Please don’t worry. If you have the tracking information (AWP number and name of the Courier partner) please visit the courier partner's site and check for your Order. If you are not happy with the information, keep your order number ready and we will be happy to help you.
• You can contact our Customer Care on 1800 3000 0045 (10 AM - 7 PM) or drop us an email at support@tituprint.com.

No Problem! You can simply call our customer care at 1800 3000 0045 and let us know your new address….before the order is shipped

We take special care to deliver our products in excellent condition .We use eco-friendly packaging to keep our products safe and secured from external damages.

We do not have the facility of returning the product to the courier agent and take the cash back from him. In case you are not satisfied with the product, please contact our customer care on 1800 103 0045 (10 AM - 7 PM) or drop us an email at support@tituprint.com.

We take extra care while delivering your products in the excellent condition possible. However, for further details, you can read our Return policies.

• In order to get your order delivered to you soon, we print the orders same day. As long as your order has not been processed, we can cancel it and refund your amount. Please get in touch with our customer support team to cancel your order. The refund will be initiated in the form of voucher that will be emailed to you immediately. However, the cancellation of orders will be done only if they are respected to below listed terms and conditions:
• You are requested to immediately email at support@tituprint.com or call at 1800 3000 0045(10 AM - 7 PM) along with your order number for any cancellations to be made.
• Your orders can also be cancelled if tituprint team finds your payments have not been received. Check below for further details:
• Non receipt of Payment- In case the payment for the order is not made tituprint will automatically cancel the order. An email notification is sent to you when we cancel the order.

No. You cannot make any changes to the design after placing the order. We understand that in cases, you may want to alter the quantity of a product in your placed order. You may even require having your shipping address updated. These changes are allowed till we have begun processing your order. For such requests, please get in touch with Customer Care immediately along with your order number.

We cancel your order as soon as the request is generated and the refund process is initiated within 72 hours.It further takes 5-7 working days for the amount to be credited in your account. Please note if the payment is made via Credit Card , it might take 20-22 working days for the credited amount to reflect in your account details.

We help your business by offering an efficient print portal with competitive pricing. This teamed up with the online design module streamlines the processes involved in purchasing print. Our level of customer service and turnaround times means you are always ahead of the competition in support and service.

300 dpi (dots per inch) is the resolution of the output PDF file.

There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.

•  Custom Design: lets you customize the products. Click it to  open the design studio and use multiple tools to create your  own design.
•  Upload Design: using this option, you can upload your own  JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.
•  Browse Design: use this to select hundreds of pre-loaded  templates. Work on them or customize them through our  design studio.

Please call the Customer Support at 1800 3000 0045 (10 AM - 7 PM) and or drop an email at enquiry@tituprint.com. We will fix it right-away.

In case of payment errors/failure, please retry ensuring:

• Information passed on to payment gateway is accurate, i.e. account details, billing address, password (in case of net banking)
• Your internet connection is not disrupted in the process.
• If your account has been debited after a payment failure, it will be rolled back after confirmation from the bank. It will take about 7-10 business days for the refund. You can get in touch with Customer Care along with your order number and details of the amount deducted, or send an email to support@tituprint.com for any further clarifications.

Online Printing System is a prepress process that bridges the gap between online digital content and commercial print production. The process allows a print house, a client or a graphic designer to create, edit, and approve computer-based online templates during the prepress phase. This process increasingly calls for a Portable Document Format (PDF) workflow environment with output provided by digital printing.

This solution will make your company run more efficiently and profitably by streamlining your business processes, maximizing your resources and eliminating redundant operations.

The site currently supports eight major and popular print products as listed. We are shortly going to introduce more products like logos/mailing labels, vinyl stickers, catalogs, banners, calendars, door hangers and raised ink cards.

There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.

• 1. Custom Design: lets you customize the products. Click it to open the design studio and use multiple tools to create your own design.
• 2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.
• 3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.

• The type of paper used for difference purposes is expressed in weight. In the countries following the European system, it is grammes per square metre (gsm or g/m² or simply g) and in the US system it is Pound (lb).
• The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.

Coated papers are available in two finishes – glossy (shiny and smooth) and matt (flat and lusterless). Coated glossy papers reflect the light evenly so they are suitable for almost all types of printing jobs. Glossy papers have a good ink holdout, which is important for creating sharp, bright images.

Our system supports RGB (red, green, blue) for producing digital prints. We have accurately mapped color pallet to match RGB to CMYK (cyan, magenta, yellow, key) to ensure proper 4-color printing.

300 dpi (dots per inch) is the resolution of the output PDF file.

We use offset printing, which provides the highest quality of print material for both text and images.

No, the price list indicates basic prices of products against the speculative quantities. The prices are calculated with regard to the most basic paper/card types, sizes and single side printing. As you know, the final printing cost depends on many parameters: paper/card weights or thickness (GSM/Pt), glossy or matt finish, 2 or 4 colors, square or rounded corners, single or double side printing, quantity, destination shipping charges and the mode of transport. Please use the indicative prices for calculating the basic cost. Once you place the order using the above parameters, we will quickly mail you the final, exact cost.

We do not guarantee the color of the uploaded pictures/designs as the process includes heat transfer of the images where some loss of color is always applicable.

You will receive an email confirmation from tituprint once your order is successfully placed. This mail will have all the details related to your order.

We regret the inconvenience but, we do not provide you with any such services yet.